Your Order Cancellation Rights
You are entitled to cancel your order within 7 days without providing any reason.
The deadline for cancelling an order is 7 days from the date on which you purchased a subscription plan from us.
To exercise your right of cancellation, you must inform us of your decision through a clear statement. You can do this by:
- Email: support@qikmenu.com
Refund Process
We will process your reimbursement no later than 14 days from the day we receive confirmation of your subscription cancellation. The refund will be issued using the same payment method you used for the original order, and you will not incur any fees for this reimbursement.
Conditions for Refunds
- To qualify for a refund, the subscription must be cancelled within the specified 7-day period.
- Refunds are only applicable to subscriptions purchased directly through our website.
- If services have been partially used or accessed during the cancellation period, refunds may be prorated based on usage.
Non-Refundable Items
Certain items may not be eligible for refunds, including:
- Any subscription that has been fully utilized beyond the cancellation period.
- Fees related to add-ons or premium features that were activated before cancellation.
Changes to Your Subscription
If you wish to change your subscription plan rather than cancel it, please contact our support team at support@qikmenu.com. We can assist with upgrading or downgrading your plan according to our policies.
Contact Us
If you have any questions regarding our refund policy or need further assistance, please reach out to our support team at support@qikmenu.com